Introduction

These Terms & Conditions govern the use of the website, applications, platforms, products, and services operated by PT Grama Inovasi Teknologi under the LabMU brand. By accessing or using LabMU services, you agree to be bound by these Terms & Conditions of Service.

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LabMU provides various technology solutions and digital infrastructure that may include:

• Digital identity and access management.

• Organizational governance systems.

• Membership and community engagement platforms.

• Digital payment and contribution systems.

• Health technology solutions.

• Islamic social finance platforms.

• Software development and technology consulting services.

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Features and functions available may vary depending on the service used.

User Responsibilities

Users are required to:

• Provide true and accurate information.

• Maintain the confidentiality of accounts and access credentials.

• Use services in accordance with applicable laws.

• Respect intellectual property rights.

• Not engage in misuse, disruption, or unauthorized access to the system.

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Account Security

Users are responsible for activities performed through their respective accounts and must immediately notify LabMU in the event of suspected unauthorized access or security incidents.

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Intellectual Property Rights

All software, source code, technology, brands, logos, designs, content, documentation, and other materials are owned by or licensed to PT Grama Inovasi Teknologi. Nothing in this document grants ownership rights to the user other than a limited right to use the services for their intended purpose.

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Service Availability

LabMU strives to provide reliable and secure services. However, service availability may be affected by system maintenance, technology updates, third-party dependencies, cybersecurity incidents, force majeure, or other factors beyond reasonable control.

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Prohibited Use

Users are prohibited from:

• Violating applicable laws.

• Accessing the system without authorization.

• Distributing malware or malicious code.

• Disrupting service operations.

• Engaging in fraudulent activities or misuse.

• Misusing identity or authority.

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Third-Party Services

Some services may be integrated with third-party services. LabMU is not responsible for third-party services that are outside our control.

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Limitation of Liability

To the extent permitted by law, LabMU is not liable for any indirect, incidental, consequential, or other damages arising from the use of the services.

 

Suspension and Termination

LabMU reserves the right to suspend or terminate access to services if necessary to:

• Protect platform security.

• Investigate suspected violations.

• Comply with legal obligations.

• Prevent misuse or harmful activities.

 

Changes to Services

We may change, improve, discontinue, or replace parts of the services to meet operational, technical, security, or regulatory needs.

 

Governing Law

These Terms & Conditions are subject to the laws of the Republic of Indonesia unless otherwise specified in a separate agreement.

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Contact Us

Questions regarding the Terms & Conditions can be submitted through the official communication channels available on this website.

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